Work goes on as normal and will continue at MRFGR during the Corona outbreak.
We’re still busy as usual with any offline / in-person research projects being continually managed and adapted according to the current situation with our teams easily & seamlessly working remotely without affecting service quality.
Scroll down for more information on what we are doing to safeguard our clients, respondents and employees through these unprecidented times. If you have any additional concerns that aren't addressed here, then it's always best to contact a member of the MRFGR team directly and we'll do the best we can to assist you.
As you can imagine, online surveys, web interviews, and any remote market research largely remains unaffected and most clients are opting to use these types of research methodologies in the current climate.
In-person / face-to-face market research such as focus groups, 1-2-1 / depth interviews and onsite usability sessions (as opposed to remote usability sessions) are - surprisingly given the current situation - still having an incredibly high turnout rate (95%+) with extremely low respondent drop outs / no-shows, however we feel this situation could change if the pandemic escalates so are currently advising that all face-to-face market research be moved to a remote methodology where possible to ensure that your projects continue to run smoothly and with minimal interruption.
For F2F sessions that do go ahead, we've employed a number of company-wide strategies to make sure everyone is as safe as they can be:
We value the safety of all our staff members, respondents and clients, so we're obviously making some changes to ensure that we all remain as healthy as we can be.
Firstly, allow us to reassure you that:
If you have any queries or require feasibility and quotes for UK or International projects, please do not hesitate to contact the market research team here. Feasibility & quotes can usually be turned around within the hour (International requirements can sometimes be next day depending on time differences).