five star market research company reviews

A Market Research Company Trusted by an Amazing Portfolio of UK & International Clients

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We're a friendly & approachable UK market research agency with offices in London, Manchester, Birmingham, Leeds & Hull, working across the globe with businesses of all shapes & sizes.

No job really is too big or too small.

From enterprise level global businesses and start-ups, to small boutique agencies and individual consultants, we work across the UK, Europe, US, Canada, Australia, India, China, Japan, and most countries inbetween, for a plethora of marketing & creative agencies, end clients, and even - under NDAs - other competitor market research agencies (yes, we really are that good!).

We're here to help everyone and once you've worked with us, we're 100% confident that you won't want to work with anyone else.

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ALL REQUESTS RESPONDED TO WITHIN 10 MINS WITHIN UK OPERATING HOURS, OR CALL AND SPEAK TO ONE OF OUR TEAM IMMEDIATELY.

We love quoting, so are more than happy to freely discuss project feasibility and provide quotes for any number of research projects with no obligation or hassle; after-all everyone needs some help when working out costs or even when tendering or pitching to clients!

Our Services

There’s not a lot we can’t do, with the main market research services being listed below, however this is not an exhaustive list so no matter what the requirement please don’t hesitate to ask because given our years of experience it’s very likely we’ll be able to help you.

Case Studies

Client References

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We have used MRFGR to recruit participants for multiple research projects with varied samples sizes and sometimes challenging recruitment criteria. They have a calm and professional manner, providing us with regular updates in the lead up to and on the day of research projects. Multiple touch points with participants approaching the study date ensures drop-out rates are extremely low with replacements usually being found very quickly if necessary. I look forward to working with MRFGR in the future.

Theo L - e.on / Tesco Projects

"Our organisation, the Solicitors Regulation Authority, has used MRFGR to support our recruitment requirements for focus groups and public events and we have always found their service and achievements to be excellent. They have demonstrated a commitment to meet last-minute requirements in a calm and professional manner and we would not hesitate to recommend them."

Richard S - Confidential Client & Project (details provided on request only)

The groups in Chipping Norton went really well thank you. We had a full turn out to both of them. I would just like to say that we have been very impressed with the number of participants you have managed to recruit to these groups, your regular updates on the recruitment progress, and your follow up contact. We have also had very positive feedback from the participants about their contact with you. We will definitely consider MRFGR in future when wishing to recruit participants to similar groups.

Rachael A - Countrywide Project

Hi Stephen Both groups went very well - a key client attended the first and was very pleased. Very articulate groups, really impressed especially considering it was such a difficult recruit (recruiting Somalis). The hotel was great too, incidentally, a nice place to do groups. Many thanks for your hard work on this - hope you feel it was worthwhile!

Luke M - Sky Project

"It's always a pleasure to work with MRFGR. They are a great partner who consistently recruit high calibre respondents to take part in our research projects and workshops. Always professional and very reliable."

Susanne G - Warburtons/Snapple/Unilever/Dove/Nature Valley/Nescafe Coffee Projects

"When I phoned Matthew at MRFGR I was in a bit of a pickle. I needed to recruit 25 consultant pediatricians for telephone interviews (with minimal incentive) across 8 countries, two of which were non-English speaking. Oh, and I needed to have recruited and completed the interviews in 12 working days. Surprisingly, Matthew wasn't taken aback by this and set about the task with enthusiasm. Even against these challenging timescales, Matthew was able to deliver all 25 consultants - a phenomenal effort. I was extremely happy. And, more importantly, so was my client."

Sebastian W - NHS Project.

"MRFGR were not the cheapest firm who pitched for our work, but I am happy that I decided to go with them. I feel that their database is extensive and this combined with their excellent client service means that they offer a higher degree of reassurance and peace of mind than other recruitment agencies we have worked with in the past. When we had a problem to resolve at short notice they did this very quickly. I would happily work with them again."

Richard B - Vodafone Project.

I would like to take this opportunity to express our appreciation for the work that you recently carried out for us. Stephen and MRGR were recommended to me by a colleague. It was important for us to find a company who could understand and deliver our brief on a very tight schedule. Stephen demonstrated a level of knowledge and professionalism that gave us the assurance that this would be achieved. The result was a report that clearly met the objectives of our brief, was presented in a professional manner, which then enabled us to present the findings to our customer with confidence. We would not hesitate to recommend or use Stephen again.

Andy W - Confidential Client & Project (details provided on request only)

"MRFGR recruited four focus groups for our research across a variety of settings, including socio-economically deprived urban communities and very small rural communities. Despite the significant challenges these settings posed MRFGR ensured that all our focus groups were fully attended, and with a minimum of fuss. I would have no hesitation in recommending them for recruitment work."

Murray G - Nottingham University Project

"MRFGR is the first external company we have used for sourcing focus group attendees. Although we have organised many groups previously I would definitely use MRFGR again. The costs were reasonable and the attendees we have received have been exactly the right target groups. The level of communication has been satisfactory too with regular updates leading up to each focus group. Matthew has managed all of the groups we have requested and there has been no issues. I would recommend trying MRFGR."

Doug S - Confidential Client & Project (details provided on request only)