We specialise in every element of the respondent recruitment process; respondent identification and planning, screener checking or creation, recruitment and management, and back checking
ALL REQUESTS RESPONDED TO WITHIN 10 MINS WITHIN UK OPERATING HOURS, OR CALL AND SPEAK TO ONE OF OUR TEAM IMMEDIATELY.
We love quoting, so are more than happy to freely discuss project feasibilty and provide quotes for any number of research projects with no obligation or hassle; after-all everyone needs some help when working out costs or even when tendering or pitching to clients!
We can recruit for:
-Remote equivalents e.g. online web interviews, audio/visual (AV) groups.
-Clinical Research Trials
-Bespoke Panels for product testing, bulletin boards/forums, online communities
All of our respondent recruitment is done entirely in-house, so you can rest assured that each participant has been checked and verified by our own team, and none of the work has been passed on to a third party, allowing us to deliver a cost-effective and simplified service. As part of our recruitment package, you will receive regular updates - mostly between every 1-2 days - which will detail the participants recruited thus far, their full screening criteria and demographic info and steps that the MRFGR team have taken since the last update.
Our internal recruitment procedures are the most rigorous within the whole of the market research industry, which is why we are able to personally guarantee that you'll only ever get respondents from us who are:
The team are trained to pay special, close attention to so-called 'professional respondents' who behave deceptively on market research screeners in order to be selected for a project. We utilise a multiple screening approach (more on that later) and an effective respondent management tool so that only true participants end up taking part in your research. To put it bluntly, when a respondent fits certain recruitment criteria, we don't just take their word for it - we check, verify and validate every single person before booking them in for research. Some recruitment agencies may find this to be an unnecessary step, but at MRFGR, we're committed to the authenticity needed to ensure your findings are as valid and useful as they possibly can be.
Our team will personally speak to all of the respondents before they are booked in for your market research session. During this chat, a number of things are assessed - including engagement, interest, conversational etiquette, comprehension, along with speaking and listening skills. The ping-pong ball of insightful conversation has never been more important than it is in market research, which is why we won't recruit respondents who 'just' answer your question, but ones that will engage with what you're asking and discuss where necessary.
To ensure maximum transparency between participants and our clients, we operate on a three-stage screening process:
There could be nothing worse than hiring a venue, planning a market research discussion, having the moderator prepared, only to find that a number of respondents don't show up. Over the years, MRFGR have maintained a high turnout rate of 95%+ and developed a reliable method of making sure everyone attends.
We always operate on the belief that we’re only as good as our last job so you can believe that you’re going to get the best service possible (please feel free to read through our most recent client testimonials on the homepage of our website).
It's also worth noting that we are fully GDPR compliant and will take care of all appropriate measures when it comes to transferring contact details, personal data, and screening info to any of our clients. We have a responsibility of transparency and security towards all of our respondents and all of the necessary consent and documentation on our side of the process will be handled by MRFGR staff. For instances where the client acts as data controller (e.g. focus group recordings), MRFGR can help with the creation of GDPR-approved consent forms and also gather the relevant signatures. In addition, if you have any GDPR concerns or questions throughout the project, our data protection officer will be on hand to assist you.
If you would like to know more information about how we can help you find people for your research projects please click here and you will be diverted to the specialist ‘question and answer’ section pertaining to market research respondent recruitment.